FAQ's
1. What sizes do you offer?
We offer a wide range of sizes to ensure a perfect fit for every body. Please check our size chart on each product page for detailed measurements and guidance.
2. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package in real-time through our shipping partner’s website.
3. What is your return policy?
We want you to love your Kitty activewear! If you're not completely satisfied, we accept returns within 30 days of purchase for unused and unworn items in their original packaging. Please visit our Returns page for more details.
4. Do you ship internationally?
Yes, we offer international shipping! Shipping times and costs vary depending on the destination. You can check the available options during checkout.
5. How long does shipping take?
Shipping times may vary depending on your location. Typically, domestic orders arrive within 7-10 business days, while international orders may take 10-20 business days.
6. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
7. Can I cancel or change my order after placing it?
Orders can only be canceled or modified within 24 hours of placing them. After that, the order will have already been processed. If you need assistance, please contact our customer support as soon as possible.
8. How do I care for my activewear?
To keep your Kitty activewear in great condition, we recommend washing it in cold water and air-drying it. Avoid using bleach or fabric softeners, as these can affect the fabric’s performance.
9. Do you offer discounts or promotions?
Yes, we regularly run promotions! Sign up for our newsletter to stay updated on the latest deals and offers.
10. How can I contact customer support?
You can reach us via email at antoniashaw17@gmail.com. Our support team is here to assist you with any inquiries.